01Information we collect
We collect only the information you choose to submit through our contact, consultation and assessment forms: your name, company, email address, telephone number, business size, area of interest, your message, and your assessment responses.
02How we use it
Your information is used solely to respond to your enquiry, arrange and prepare for a consultation, and provide the results of an assessment you requested. We do not sell, rent or trade personal information.
03How it is stored
Submissions are stored in a secured database that is not readable from the public website. Access is restricted to authorised Insight One Solutions personnel through protected server-side processes.
04Abuse prevention
To protect our forms from automated abuse we apply rate limiting and store a one-way hashed technical identifier derived from the network address of the submitting device. This value cannot be reversed to identify an individual.
05Retention
Enquiry records are retained only for as long as needed for legitimate business purposes, after which they are deleted.
06Your rights
In line with the Protection of Personal Information Act (POPIA), you may request access to, correction of, or deletion of the personal information we hold about you. Contact us and we will action reasonable requests promptly.
07Contact
Questions about this policy can be sent to hello@insightonesolutions.co.za.